Have questions about your bill? Visit our new bill support page to learn about what is impacting your bill, steps you can take to save energy and money, as well as available bill payment and assistance programs.
Our Extended Payment Date Plan is for residential customers whose main source of total household income is from government or other low-income entitlement programs. Qualified residential customers may request to have their due date extended without a late charge.
To apply for our Extended Payment Due Date Plan, simply contact us at 1-800-642-3780 or complete and submit the enrollment form below.