To our valued customers, My Account portion of the website and the mobile app will not be available from Friday morning, July 3, until Monday morning, July 6, while we perform system upgrades. During this time, you can make in-person payments at authorized payment locations and report electric outages and check outage status.
Our Extended Payment Date Plan is for residential customers whose main source of total household income is from government or other low-income entitlement programs. Qualified residential customers may request to have their due date extended without a late charge.
To apply for our Extended Payment Due Date Plan, simply contact us at 1-800-642-3780 or complete and submit the enrollment form below.