Have questions about your bill? Visit our new bill support page to learn about what is impacting your bill, steps you can take to save energy and money, as well as available bill payment and assistance programs.
With Direct Debit, your payment is automatically deducted from your bank account on the due date of your bill. You will receive a monthly statement with the amount due and the date of deduction. Your first monthly deduction will be deducted from your bank account with your next billing cycle. To avoid any late charges, you will need to pay your current balance before the monthly deductions take effect.