To our valued customers, My Account portion of the website and the mobile app will not be available from Friday morning, July 3, until Monday morning, July 6, while we perform system upgrades. During this time, you can make in-person payments at authorized payment locations and report electric outages and check outage status.
With Direct Debit, your payment is automatically deducted from your bank account on the due date of your bill. You will receive a monthly statement with the amount due and the date of deduction. Your first monthly deduction will be deducted from your bank account with your next billing cycle. To avoid any late charges, you will need to pay your current balance before the monthly deductions take effect.